A caring, hard working art lover needs to know how to ask for help at work because continued professional development helps her feel valued.
The team prototyped a directory that would live in the Front Office. Every staff member and intern at the Art Center would be included. A pre-made template would create consistent content and would include an image, information about the position of each person, what they do, what they can help people with, surprise skills, how they would like people to connect with them. A skills matrix would also be included. The project could start in a physical form, but then take on a digital form. It could also start here at the Art Center, but then expand into a cross-institutional platform.
Testers appreciated the visual cues that could be good for onboarding and could be easily scan-able Also, testers appreciated the feature on surprise skills. Testers also shared the idea of a peer swap component (I want to learn, I can teach you) and adding background (both professional and personal). Post its could be used as a way to thank staff (thanks for helping me with..), degrees of skills could be incorporated, and perhaps this could translate into a City-wide system?
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